Terms & Conditions.

GDA - Organising

GDA - Organising (ABN 64 647 311 451) is a registered business in the state of Victoria.

GDA offers decluttering and organisation services to homes and small businesses across inner Melbourne.

GDA crafts calm from chaos.

Process

  1. Upon enquiry of GDA services, in the event you do not have a face-to-face consultation, you may be asked to provide photos and measurements of your space to support accurate quoting and assessment of work involved

  2. GDA will provide you with a quote after an initial consultation. While rates are subject to change without notice, they will, however, be confirmed at the time of your booking. All packages are quoted based on the number of hours stated on the Services page of the GDA website.

  3. All GDA set hourly packages include legally required lunch and rest breaks. For example, an 8-hour Full Day Package would include a 30-minute lunch break and two small 10-minute breaks.

  4. NDIS Clients are required to provide a nominated email address for invoicing purposes in accordance with NDIS guidelines.

  5. Non-NDIS Clients are required to pay 50% deposit payment at the time of booking. Bookings will not be confirmed until payment is received. The remaining balance is payable according to the terms of the final invoice.

  6. You (Client) are required to advise GDA of any health or safety concerns at the time of booking. Concerns may include things such as the presence of mould, vermin, trip hazards, and hazardous chemicals.

  7. GDA reserves the right to leave a session at any time without providing a reason to you.

  8. GDA will not be liable for any delay or failure to perform our obligations if such delay is due to any circumstances beyond our reasonable control.

  9. GDA may be required to decline moving furniture if it is heavy or awkward. Should GDA be required to move furniture, we are not liable for any damage caused.

  10. In the event of any additional work required or requested outside the original scope, we will provide you with a further quote for that additional work at the standard GDA hourly rate of $130.

  11. If you do not pay your final invoice on time, GDA will be required to pass on interest at 10% annually, as well as any associated legal fees and/or debt collector fees.

  12. All items that we do not take will be left with you to dispose of. This includes:

    1. Food and other perishable items;

    2. Hazardous or dangerous items;

    3. Bulky items or anything which is beyond one car boot load of rubbish or donations. Donations will be prioritised over rubbish; and

    4. Hard rubbish, wood and large furniture; and

    5. Other items at our reasonable discretion.

 Privacy

  1. Your privacy is of the utmost importance. GDA appreciates that we are working in your space amongst your personal/business items. If, while completing our work, GDA were to find sensitive information, that information will not be shared with any other party. Any disposal of confidential items will be done appropriately and with sensitivity.

  2. In agreeing to commence with GDA’s services, you (the Client) consent to the use of before and after photographs of your space in our marketing. If you wish to place any conditions on this, please advise GDA at the time of booking. We will not include any confidential information or any identifying features in those photographs.

Refunds, Rescheduling & Cancellation

  1. GDA reserves the right to cancel your booking for any reason at our absolute discretion without any liability to you. Notice will be provided to you with as much time as is practicable in the circumstances. Where we do so, we will refund all fees paid by you in respect of the cancelled service.

  2. To the maximum extent permitted by law, our liability to you is limited to refunding the fees you have paid us within 30 days of service or the cost of having the service provided again, whichever is higher.

  3. GDA reserves the right to reschedule a session due to weather conditions - including where there is no available adequate ventilation, heating or cooling in the designated workspace - illness, or injury.

  4. GDA understands that sometimes things do not go according to plan. In the event a situation should arise whereby work on the agreed date cannot commence, GDA ask that you let us know as soon as possible.  Where possible, GDA encourage you to rebook for another time to avoid cancellation and GDAs retention of deposit.

  5. Any cancellations within 48 hours of your booking will unfortunately result in forfeiting the 50% deposit. This is to cover any other bookings that may have been lost in the meantime.

  6. In the event GDA attends booked sessions and you are not present or are uncontactable, a 30-minute grace period will be enacted. If you remain uncontactable at 30 minutes beyond your session commencement time, GDA will leave, and you will be liable to pay the entire fee for the booked session. Each session will be confirmed via text the evening before the booked session.

 Products

  1. In order to complete some jobs, GDA may arrange for supply of suitable related products. GDA is not a retailer of these items and does not take any responsibility for their manufacture or any defects. Any such issues will need to be addressed directly with the original stockist. GDA will provide you with the receipts and details needed for you to contact the right person.

  2. Where GDA agrees to source organisation-related products, you will be required to set a budget and pay that amount either before the expenses are incurred or they will be added to your final invoice. This will be agreed upon in the consultation process. Should there be an unused portion of your budget, GDA will refund you or offset it against our invoice.

  3. GDA cannot promise that any specific products will be available or accept any liability if they are not available or are delayed for any reason. GDA will use our discretion in deciding whether to substitute products or supply them to you at a later date. We will advise you of any such circumstances.

And… Finally

  1. We may assign our rights under these Terms and will provide you notice if we do so.

  2. We may vary these Terms, and they will apply to the booking after we notify you of the changes.

  3. These Terms form the whole agreement between us and may not be varied orally.

  4. The laws of Victoria, Australia, apply to these Terms.

  5. If any provision of these Terms is found to be unenforceable or unlawful, it is to be severed and the remaining provisions shall continue in force.